This text acquaints readers with the unique aspects of human resource management in banking and financial services workplace settings. The authors identify timely HR management issues that affect both organizational and individual performance. Topics that are specific to the banking industry are thoroughly addressed, such as assessing key measures, typical banking strategic planning processes, recruiting, salary surveys, training, and legal issues. This text is an extension of the Mathis/Jackson, Human Resource Management series and is aimed at both professional and academic markets.