Human Performance Improvement

<p><P>Today's dynamic organizations must achieve positive results in record time - a challenge that requires managers to avoid problems before they arise and to solve these issues quickly. Human Performance Improvement (HPI) is a powerful tool that can be used to help build intellectual capital, establish and maintain a 'high-performance workplace, enhance profitability, and encourage productivity' - as well as increase return on equity and improved safety.<P>Written by a group of highly respected authors in the field, this book will show you how to&#58;-<P>- discover and analyze performance gaps<br>- plan for future improvements in human performance<br>- design and develop cost-effective interventions to close performance gaps.<P>* Tools and techniques fundamental to the practice of HPI <br>* Incorporates the latest thinking<br>* Companion website available to support second edition.</p>